Sellers must schedule delivery slots in advance via the Warehouse Management System (WMS), providing detailed shipment information including SKUs, quantities, weights, and dimensions. This helps the warehouse prepare for unloading and space allocation.
Upon arrival, warehouse staff verify the physical shipment against the packing list, check for external damage (e.g. torn packaging, moisture), and perform either spot-checks or full inspections—especially for fragile or high-value items.
Using barcodes or RFID technology, product data is bound to specific storage locations, ensuring precise inventory tracking. Items are then shelved or palletized based on attributes like product category or sales frequency.
The WMS continuously updates inventory levels, helping sellers avoid stockouts and identify slow-moving SKUs for clearance.
High-frequency SKUs: Stored near packing stations in “hot zones” to minimize picking time.
Large or irregular items: Placed on custom racks or floor-stacked for secure storage.
Regular cycle counts or full audits ensure physical inventory matches system data. Most warehouses aim for a discrepancy rate of less than 0.5%.
The WMS integrates seamlessly with e-commerce platforms like Amazon, TEMU, or SHEIN to pull orders in real time. The system then assigns optimal picking routes.
Warehouse staff use handheld terminals to scan barcodes during picking, with system validation to ensure the correct SKU and quantity—reducing risks of mispicks or missing items.
Packaging materials (bubble wrap, boxes, eco-fillers) are selected based on product characteristics. Invoices, return labels, and other necessary documents are included. Some warehouses also offer custom-branded packaging, such as logo stickers.
Based on delivery timeframes (e.g., next-day, standard), the system matches orders with carriers like USPS, UPS, or FedEx. It automatically calculates shipping fees and generates labels.
Packages are grouped by delivery region. Automated sorters (like cross-belt systems) improve efficiency and reduce human error in the loading process.
Efficient overseas warehouse operations are a cornerstone of global e-commerce success. By mastering each stage—from inbound to last-mile delivery—sellers can streamline logistics, reduce costs, and provide faster, more reliable service to U.S. customers.